We have moved to a new system called ETP (electronic transmission of prescriptions). This enables us to send prescriptions directly to the pharmacy of your choice without the paper prescription. If you have not nominated a pharmacy, further information is available through your pharmacy who, with your agreement, will register you for this service.
Repeat Prescriptions may be requested by using the on-line prescription facility via emis access only. You will need a PIN to access the service and if you don't already have one ask reception.
To avoid errors we do not take requests for prescriptions on the telephone but you can write or fax the request to the Surgery. Please only request repeat medication that is on your repeat prescription list, or speak to us if you need to request a medication that you have not had before. For patient safety reasons we do not accept requests from pharmacies on your behalf as they may not be aware of changes to your medication.
Several local pharmacies run a prescription collection service which means only one trip to the pharmacy to pick up your prescription and patients find this very convenient. If your pharmacy does not already collect from us please may we suggest you ask them to consider starting this service. Current participating pharmacies include Boots Golders Green Road, Westlake, Warman-Freed, Castle Chemist.
Alternatively, we can post prescriptions back to you (please provide a stamped addressed envelope) but remember to allow for postal delays.
Hospital prescriptions should be taken to the hospital pharmacy for dispensing. We will not reissue such prescriptions from the surgery and will only add repeat prescriptions to your file on receipt of a letter from your consultant.
Patients often ask us to convert a private prescription to an NHS prescription. We will not convert an `acute private presciption' to an NHS prescription under any circumstances and you must take it to a pharmacy to obtain the medicine.
Once we have received a letter from your consultant we will add the prescription to your prescription list provided a) you require a repeat prescription and b) the prescription accords with the local / national prescribing policy. We will not generally issue prescriptions on a named patient basis advised by third parties.