Do It Online

The Hodford Road Surgery

The NHS APP for Online Services

For Access To Medical Records; Appointments; Repeat Prescriptions:

 

Our 24 hour, 7 days a week online services are expanding. In addition to offering you the facility to book appointments with your doctor online, or order your repeat prescriptions with ease, you can also view certain information regarding your medical records.

This information will include your

  • immunisation history
  • recorded allergies and/or adverse reactions (e.g. to medication)
  • test results
  • problems and other clinically coded information

 

To use our online services download the NHS APP. In order to complete the application you will require a PIN which you can request (via e-consult) from reception. This may take up to 3 working days to process.

PLEASE NOTE

ONLINE ACCESS IS FOR PATIENTS AGED 18 YEARS AND ABOVE

REGISTRATION IS FOR ONE PATIENT ONLY, NOT A FAMILY

YOUR GP HAS THE RIGHT TO LIMIT, REFUSE OR TAKE AWAY YOUR PATIENT ONLINE ACCESS AT ANY TIME

 

 

 

Online Medical Records Access

Patient Information

Being able to see your medical record online might help you to manage your medical condition(s). It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to use this service or wish to withdraw from it at any time, that your choice, your decision will not affect the quality of your care.

 

It’s Your Choice

Repeat prescriptions online

 

GP appointments online

 

View your GP records

 

Please remember:

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.  

 

It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

 

If, for some reason you can’t do this, then please contact the practice as soon as possible so that we can remove your online access until you are able to reset your password.

 

Also, if you print out any information from your record, it is your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, then we recommend that

you do not make paper copies at all

 

 

Before you apply for online access to your medical record, there are some other things to consider:

Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.

Things to consider

 

Forgotten history

There may be something you have forgotten about in your medical record that you might now find upsetting.

Abnormal results or bad news

If your GP has given you access to test results, you may see something that you don’t understand or find worrying. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.

Choosing to share your information with someone

It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.

Coercion

If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

Misunderstood information

Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within it may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

Information about someone else

If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

 

 

More information

For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society:

Keeping your online health and social care records safe and secure

 

To obtain a copy, click on the link below:

 

http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf

 

 
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