The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.
The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.
They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.
Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website. You can access the report below:
We received a Needs Improvement overall rating from CQC. You can view the full report here.
The practice was inspected by CQC on 14th November 2019.
During the inspection the Inspectors brought to our attention processes which needed improvement for the management of certain medicines and other processes regarding the call and recall of groups of patient for vaccination and cytology. They also drew attention to information that ought routinely to be available in the patient file.
We accepted the report and concerns raised and immediately obtained the missing information and have changed our processes as a result.
The CQC have acknowledged these improvements but due to COVID restrictions have not been able to review their rating which they have advised will take place in due course.