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The Hodford Road Surgery73 Hodford RoadGolders GreenLondon, NW11 8NHTel: 020 8905 5234
If you think you have an infectious illness, to avoid contact with other patients phone and book a telephone consultation with the doctor. Do not come into the surgery. Please also see the COVID-19 notice on the home page.
The appointments system is telephone first with a face to face appointment booked after that if necessary. Increasingly we are using email and video where appropriate to reduce the need for face to face consultations. For routine non urgent enquiries please use E-Consult via the APP on the home page.
Appointments with the nurse are usually face to face and booked by phone through reception.
Booking an appointment
Some appointments are bookable on line via the NHS APP. Download the NHS APP today to see what it can do.
Please note that the receptionist will ask you some questions about your condition to ensure the appointment is booked with the appropriate person. We hope to see you within 48 hours although urgent cases and babies under a year will usually be seen the same day.
Arriving for an Appointment
There is a self check in screen in the waiting area. Please try it next time you have an appointment.
Can't Make it?
We regularly have patients who do not turn up to booked appointments. Please tell us if you are unable to keep your appointment or use the app to cancel. Your consideration will enable us to offer the appointment to someone else.Late for an Appointment
If you are more than 15 minutes late for an appointment you will be asked to rebook for another time. This is to avoid inconvenience to other patients.
Please note that there is resident only on street parking between 11am and 12 noon. For your convenience please avoid these times if you are coming by car and have consideration for our neighbours when parking.
Additional Appointments with the Barnet Federation HUB Service
In conjunction with other practices we can offer appointments outside the advertised sessions through the Barnet Federation HUB.
They are available from 6.30-8pm on weekdays and 0800 - 2000 on weekends and are located at various practices throughout the borough.
You can book an appointment directly by calling 020 8948 6809 when the HUB is open
Book/Cancel Appointments Online You can now book or cancel appointments online via Emis Access. To use this service you need a PIN number. Please contact reception to find out more information. If you are already registered, go to our Emis Access page to start using the service
Please, only ask for a home visit if you are too ill to come to the surgery. Please be reassured that most children, even if they are unwell, can quite safely be brought to the surgery by car.
Please ensure that your request for a home visit reaches the surgery before 10.00 am, unless a genuine emergency arises later.
To help judge the urgency of your call, please describe your symptoms to the receptionist who will inform the doctor.
S/he will phone back to fully assess the situation. Visits are usually made after morning surgery.
Sometimes advice on the telephone is sufficient and we are happy to deal with queries by phone. The receptionists will usually log your call and the doctor (or nurse) will return your call after surgery.